Support
A person answers.
Support is handled by the same team that runs your build, not a ticket queue. We reply within two business days, usually much sooner.
Existing clients & students
The fastest path is inside MONDAi itself: log in and message your team from your portal. It reaches the people on your account directly.
For anything else, like login trouble, billing, or questions before applying, write to support@mondai.io.
Account & data requests
To request an export of your data, or deletion of your account and its data, email support@mondai.io from the address on your account. Deletion requests are honored as described in the privacy policy.
Accounts are provisioned by our team (there is no self-serve signup), so new-access questions start at Hire us or an OAT consultation.